Returns & Exchanges Policy – generalstyleshop.com
1. Return Eligibility
You may return items within 30 days of delivery, provided:
✓ Items are unworn, unwashed, and in original condition
✓ Tags and labels are still attached
✓ Original packaging is included
✗ Final sale items (marked “No Returns”) are excluded
2. How to Return
- Visit generalstyleshop.com/returns
- Log in to your account or enter order details
- Follow the prompts to generate a return label
- Pack items securely and ship them back
3. Refund Process
- Refunds are issued to the original payment method
- Processing time: 5-7 business days after we receive your return
- Original shipping fees are non-refundable
4. Exchanges
- Exchanges are subject to availability
- Contact Customer Support for assistance
5. Return Shipping
- Australia returns: Prepaid label provided
- International returns: Customer covers return shipping costs
- We recommend using a trackable shipping method
6. Damaged or Defective Items
- Contact us within 7 days of delivery
- Include photos of the issue
- We’ll cover return shipping for faulty items
7. Final Sale Items
Cannot be returned or exchanged:
× Clearance items
× Personalized/custom products
× Items marked “Final Sale”
For more help, visit generalstyleshop.com/help-center